Frequently Asked Questions About Our Fruit Delivery Service

2) What , where and when do the FruitGuys deliver?
The FruitGuys proudly support local farms on both coasts by buying much of our fruit directly from the farmer, packing it securely and delivering it overnight to your office. Offices throughout the continental US can receive fresh fruit delivery from the FruitGuys. Choose the delivery day, Tuesday thru Friday, that suits your team best.

3) How much fruit comes in the crate?
FruitCrates™ contain 50+ servings of fresh fruit. Variety, serving size and weight will vary slightly by week due to seasonal changes.

4) How much does fresh fruit at work cost?
You can have fresh fruit delivered to your office for under a dollar per employee per week. See our list of products for organic fruit or conventionally grown options.

5) How much does office fruit delivery cost?
We make healthy fruit deliveries to offices nationwide.
Fruit delivery is FREE to locations within California, Connecticut, Delaware, Massachusetts, Maryland, Nevada, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, Washington D.C.
$10 Shipping Charge to: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.
For delivery to Alaska or Hawii, please give us a call.

6) How do I pay for office delivery of fresh fruit?
You can pay by credit card or purchase order, or arrange for terms.

7) I can’t wait to get my delivery of fruit at work, when will my fresh fruit arrive?
The deadline for placing or changing an order is 9am for next day delivery. We want to make sure you get the best quality seasonal fruit available and this deadline allows us to prepare and ship the box to you most efficiently. If you have questions about when your office fruit delivery will arrive, just call us at 877.FRUIT.ME or 877.378.4863.

8) What about the packaging?
The FruitGuys are an environmentally friendly company. We pack our organic fruit and conventionally grown fruit in earth friendly crates that can be recycled or reused. Our innovative, green packaging uses recycled cardboard, biodegradable insulation and soy based ink. The fruit crate makes a handy storage box for file folders. It’s the perfect size!

9) Which is fresher? The fruit shipped to me by The FruitGuys? Or the fruit at my local grocery store?
At The FruitGuys, we believe that fruit coming faster from the farm means fresher to you!™* We buy the freshest fruit available each day in order to ship the highest quality fruit to your office overnight. Your local grocer, on the other hand, may have had to choose from fruits that were picked weeks earlier and then shipped by rail or by truck to their final destination. See the statistics below:

Days between harvest and store arrival for typical U.S. Produce: 7 days**
Days between harvest&FruitGuys arrival of "fresher to you" fruit: 2 days.**
** Sources: California Tomato Commission, The FruitGuys
*"Fresher to you" is seasonal fruit through The FruitGuys farm direct program. Not all of the fruit in the crate is farm direct (such as bananas and other imported fruits which are not grown in the western United States.) Fruit is shipped to our shippable customers overnight. Generally, that means the seasonal fruit you eat is only three days out of the field by the time you eat it.

10) What will my fruit crate contain?
Each crate of healthy fruit we deliver to your office contains the very best seasonal fruit available. We deliver only the best in terms of quality, and availability. This means that the contents of your office fruit crate may vary from one week to the next depending on what's in season and what looks good to our buyer. If there's a storm passing through the region where our organic strawberries are grown, that's going to affect the availability of good strawberries. Our buyer is an expert in knowing if a particular variety of peach, apricot, plum or any fruit is at its peak. We make daily decisions about what to include and what to leave out. Our buyer knows the answer to that age-old produce question: "So, what's good today?"

11) Should I wash the fruit?
We always recommend it. Whether organic or conventional, fruit is grown outside under the sun and stars. Since our fruit is fresh from the field, we suggest that you rinse it under running water. A few times a year, we will include small melons and these should be rinsed as well. Since melons grow on the ground we recommend using a scrub brush or towel when you clean them. There is no supportive evidence that fruit from which you don't eat the rind (such as bananas and oranges) require washing although if you are concerned that your hands may be dirty or transport something to the fruit (from the rind or otherwise) we call upon the advice of mother's world wide -- wash your hands and the fruit as well!

12)Where is the FruitGuys located?
The FruitGuys source, pack and ship our fresh fruit from two locations. Our headquarters are located just outside San Francisco-the perfect spot for tapping into “the fruit basket” of Northern and Central California’s produce. Our second facility is near Philadelphia, a great base for sourcing locally grown fruit for our customers along the east coast. Having two locations allows us to buy locally whenever possible and bring our customers the freshest fruit for the office in each season.

13) What’s the FruitGuys satisfaction guarantee?
If you’re unhappy with the quality of the fruit we deliver, we will replace it or issue a credit immediately, no hassle. We want you to be delighted with your fresh fruit delivery-every time.

14) What schedule should I choose?
Ninety five percent of our customers get weekly office fruit delivery. They use fresh fruit at work as part of a workplace wellness program and they know their employees value this healthy benefit. Office morale goes way up when the fresh fruit arrives! Having a regular weekly order means you aren’t constantly reordering and confirming the status of your order.

15) Do you ship produce for weekly home use?
No, but our partner Planet Organics does! Check out their site at www.planetOrganics.com

16) What do I do if I have questions about my account, the fruit in my box or making a change to my order?
You call your trusty FruitGuys at 877.FRUIT.ME or 877/378-4863. A friendly, live person answers the phone here from 6 am to 5pm Pacific Time, Monday thru Friday. Not feeling chatty? Email for help at info@fruitguys.com. We value your business and your satisfaction is our #1 priority, we will respond right away.